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I didn't get my confirmation email. Did I place my order successfully?

We know you're excited about your order and we are too! Please be patient if your order confirmation isn’t delivered to your inbox straight away – it can take a couple of hours. Please ensure that you're checking the correct email address you used to purchase your product with and check it falls into your spam/junk mail.

After placing your order and making the payment, you will receive an order confirmation email, with the following information:

Order Number
Name
Item purchased
Delivery address
Once your order has been processed and dispatched from our warehouse, you will receive a tracking information email.

Have more questions? Submit a request


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