Unfortunately, our shipping partners have informed us that our fulfilment and distribution network is facing delays due to staff shortages (due to COVID-19) and we were also experiencing a large volume of orders we had to process over the Easter holiday and afterwards.
You may be experiencing a slight delay in receiving your orders. We seek your understanding and would like to reassure you that we are doing our best to get your orders over to you.
As a brand working with teams located all over the world, we are closely following the recommendations made by the World Health Organisation and respective local health authorities.
For any specific questions not answered here, our dedicated Customer Service Team is here for you. Check out our FAQ page for the latest updates across support channels and hours.
We appreciate your patience and understanding during these times. Stay safe and stay home if you can.